Conditions of use

The website www.theclusters.ca is operated by The Clusters. Throughout the site, the terms “we,” “us,” and “our” refer to The Clusters. By accessing this site and/or making a purchase, you agree to be bound by these terms of use, including all policies, terms, and notices referenced herein.

By visiting our site or purchasing a product, you are using our "Service" and agree to be bound by these terms. These terms apply to all users of the site, including visitors, customers, suppliers, merchants, and content creators.

If you do not agree to all of these terms and conditions, you must not access the site or use the services. Any new features or updates to our online store will also be subject to these terms and conditions. You can review the most current version at any time on this page. We reserve the right to modify these terms and conditions at any time, and it is your responsibility to check this page periodically. Your continued use of the site following the posting of changes constitutes acceptance of those changes.

Products and services

All products sold on our website are available online. Some items may be offered in limited quantities and are all final sale. We make every effort to display product colors and images accurately, but we cannot guarantee that the display on your screen will be perfectly identical.

We reserve the right to limit the sale of our products to certain persons, regions, or jurisdictions, and to change product quantities or descriptions at any time without notice. Any offer for any product or service on this site is void where prohibited.

We do not guarantee that the products purchased will perfectly meet your expectations, nor that any errors will be automatically corrected.

Orders and invoicing

We reserve the right to refuse any order or limit quantities per person, per household, or per order. These restrictions may apply to orders placed using the same address, card, or customer account. In the event of a change or cancellation to your order, we will attempt to notify you using the contact information provided at the time of purchase.

You agree to provide complete, accurate, and up-to-date order information to ensure the proper processing of your transaction. For more information, please see our refund policy.

Comments and suggestions

If you send us comments, ideas or content (by email, social media or any other channel), you agree that we may use them freely, without restriction or obligation to notify you or offer compensation.

You are responsible for the content of your comments. They must not violate the rights of third parties or contain illegal, offensive, or harmful material. We reserve the right to remove any comment we deem inappropriate.

Personal information

The submission of your personal information on our site is governed by our privacy policy.

See also the page
Shipping & Refund Policy